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MoneyGran tracking concerns? Don’t worry! In this article, we show you how to track your transactions on the MoneyGram platform. But first, a brief introduction into MoneyGram itself and what it is all about. Then we move on into Moneygram tracking. 

What is MoneyGram?

MoneyGram is a super convenient and easy way to send and receive money, no matter where you are in the world! It is a platform used by millions to carry out peer to peer (P2P) payments and other services such as money orders, bill payments, money transfers, and official check processing all over the world. MoneyGram is similar to Western Union in that it can also be used for all sorts of fund transfers; even to people without a bank account. Also, like Western Union, you can also track funds on MoneyGram, no matter where they have been sent from or where they are being sent to.  

The platform is a very popular choice for money transfers because it is very convenient to use. MoneyGram makes its services available in bus stations, supermarkets, pharmacies, and other small businesses and cashing outlets, and thereby gives its customers a wide variety of money transfer options to choose from.

With MoneyGram, you can send money to more than 200 countries. And the good news is, more than 70 countries are now digitally enabled! 

With MoneyGram, you can send money to more than 200 countries!

How to Send or Receive Money on MoneyGram

You can send money on MoneyGram using any of the following methods.

  • In Person

To send money in person using MoneyGram, all you have to do is walk into any MoneyGram outlet near you with a valid identification. You will be given a send form to fill and then your request will be processed. Afterwards, you will be given the 8 digit MTCN which you can then share with your recipient so that you can both track the transaction.

  • Mobile Wallet

You can also send money to a person’s MoneyGram mobile wallet if they already have a MoneyGram account. You just have to follow the same steps as the In Person MoneyGram transfer, but specify that you would be sending to the recipient’s mobile wallet.

In addition, you will also need to provide your recipient’s mobile number along with the international dial code.

  • Online

MoneyGram online transfer includes the website and app transfers. To use MoneyGram online, you need to follow three simple steps. First, you need to register on the MoneyGram website to open an account, or log in if you already have an existing account. Next, you select the receiver, that is, the party to which you would like to transfer money. After this, you then select your payment method. This can be by card or directly from your bank account.

This method enables you to send directly to your recipient’s bank account or mobile wallet. If you are paying directly into your recipient’s bank account, you will need to provide their full name matching their identification, bank name and bank account number. 

You can send money on MoneyGram in three ways; In Person Transfer, Mobile Wallet Transfer, or Online Transfer. 

How to Track Money on MoneyGram

MoneyGram tracking allows you to track your money from the sending point, all the way to its final destination, the recipient. This way, you can rest assured of your money’s safety.

When you send funds using MoneyGram, you are provided with a Money Transfer Control Number (MTCN). An MTCN is provided for every transaction you carry out, and you can share this MTCN with the recipient you already designated. This way, both the sender and the receiver can track the funds from their ends.

With MoneyGram tracking, you as the sender can track your MoneyGram transfer in its four stages. At the Pending stage, the transaction has been initiated while at the In Progress stage, the money is still being transferred to the recipient. At the Complete stage, cash is already awaiting the recipient and at the Picked Up stage, the recipient has collected the money.

As the recipient, you can do MoneyGram tracking by using the MTCN code that the sender has shared with you. All you have to do is visit the MoneyGram website, enter the MTCN and your surname, and click the ‘Track’ button. You will be given updates on the status of your funds and informed on whether your money is ready for pick up or not. 

MoneyGram Tracking helps you monitor your transfer at all stages till it reaches the recipient.

MoneyGram Tracking FAQs
  • How much money can I transfer on MoneyGram?

The transfer limit on MoneyGram usually varies by country, but most countries allow you to send up to $10,000 per online transfer and up to $10,000 every month. However do yourself a favor and make sure to check the offered exchange rate!

  • Can I get money on MoneyGram without an ID?

If you do not have a valid ID, you can have someone else pick up your MoneyGram for you. All you have to do is request for your sender to send the MoneyGram in that person’s name.

In addition, in some countries such as Nigeria, MoneyGram no longer requires a conventional ID to remit your MoneyGram. Instead, they use your Bank Verification Number (BVN) to confirm your ID.

  • Do you need a MoneyGram account to receive money?

You do not need a MoneyGram account to receive money. Money can be sent directly into your bank account and al you would need to pick it up would be the MoneyGram Tracking Number (MTCN) and your valid ID.

  • How long does MoneyGram hold money for pickup?

If your recipient does not pick up their cash transfer at a MoneyGram location within 90 days, the transaction will be labeled an ‘Expired Transfer’, and treated as no longer capable of execution.

In addition, you as the sender can request a refund if your recipient has not received the money you sent them after two weeks of making the transfer. All you need to do is simply fill out a claim card or request a photocopy. 

  • Which bank in Nigeria uses MoneyGram?

Below are some of the Nigerian banks that use MoneyGram.

Guaranty Trust Bank

United Bank of Africa

First Bank of Nigeria

Zenith Bank PLC

Access Bank PLC

Polaris Bank

Fidelity Bank



  • Can I do Moneygram Tracking online?

You can track your transfer using Moneygram tracking in two ways:

The first option is online Moneygram tracking. If you have an online profile with Moneygram, all you have to do is log in and view your Transaction History.

However, if you don’t have an online profile with Moneygram, you can still track your transfer with Moneygram tracking. What you need to do is enter your reference/authorization number and your last name on the Track Your Money tool on the Moneygram website.

  • Is Moneygram Tracking reliable?

Moneygram tracking enables you to track your transfer and check its status every step of the way. It is very easy to do Moneygram tracking. All you need is your reference or authorization number, which is also called the MTCN.

To do Moneygram tracking, it is important to take note of the date you make a transfer. And if after two weeks, your recipient still has not received the transfer, you can request a refund of your money. To do this, you need to fill out a claim card or request a photocopy.

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